FAQ: Comparing Single Network SIMs with Multinetwork SIMs
Frequently asked questions
Everything you need to know before getting started. Can’t find your answer? Talk to us directly.
How do I know if Asian IoT Solutions is right for my project?
Request a quoteIf you’re deploying connected devices across one or more Asian countries and reliability matters — whether that’s 10 asset trackers or 5,000 POS terminals — we’re likely a good fit. The best way to find out is to request trial SIMs and test coverage in your actual devices and locations before committing.
What happens after I submit a quote request?
We’ll review your project details and come back to you within 24 hours with a tailored quote. For larger deployments, we’ll typically suggest a short call to make sure the solution fits your setup before sending SIMs.
How long does it take to get started?
Trial SIMs can typically be dispatched within a few business days. For a full deployment, lead time depends on volume and the countries involved — we’ll give you a realistic timeline in your quote.
Is there a minimum order size?
No formal minimum. We work with projects starting from around 10 SIMs, though pricing per unit improves significantly at higher volumes. If you’re in early pilot phase, that’s a perfectly good time to start a conversation.
Which Asian countries do you cover?
We provide multi-network coverage across Southeast and East Asia, including Thailand, Indonesia, Vietnam, the Philippines, Malaysia, Singapore, India, and more. Coverage specifics depend on the networks available in each country — contact us with your target countries and we’ll confirm coverage before you commit.
What is a multinetwork SIM and why does it matter in Asia?
A multinetwork SIM can connect to multiple mobile networks rather than being locked to a single operator. In Asia, where network quality varies significantly between cities, rural areas, and across borders, this means your devices stay connected even when one network is congested or unavailable. This is especially important for applications where downtime is costly — asset tracking, payment terminals, or remote monitoring.
Do your SIMs work accross borders without swapping?
Yes. Our SIMs are designed for cross-border deployments — no SIM swap, no new contract per country, no manual roaming configuration. Connectivity is managed centrally from a single portal and billed under a single account.
What's the difference between a SIM and an eSIM?
A physical SIM is a removable card inserted into a device. An eSIM is embedded in the device hardware and programmed remotely — no physical card needed. eSIMs suit newer device generations where remote provisioning and tamper-resistance matter. We offer both, and they can coexist in the same account and management portal.
Can I trial the SIM's in my own devices before committing?
Can I mix SIM and eSIM in the same deployment?
Yes. Mixed deployments are common when transitioning between device generations. Both are managed from the same portal under a single account.
Why isn't priciing listed on the website?
IoT connectivity pricing depends on several variables — the countries you need, data volumes, SIM count, and whether you need physical SIMs or eSIMs. A single listed price would either overcharge some customers or be meaningless without context. We’d rather give you an accurate quote within 24 hours based on your actual requirements.
Do prices improve with volume?
Yes. Per-SIM pricing decreases as volume increases. We’ll break this out clearly in your quote so you can plan for scale from day one.
Is there a long term contract?
No long-term lock-in is required for monthly billing and you can cancel with 30 days notice. However, we offer options of monthly and annual pricing — annual typically carries a better per-SIM rate but will require an appropriate commitment.
How does billing work accross multiple countries?
All usage across all countries and networks consolidates into a single invoice. No managing multiple operator bills or reconciling foreign currency charges — one bill, one account manager.
How do I manage my SIM's once deployed?
Through our online management portal you can activate, deactivate, and suspend SIMs, monitor real-time data usage, set usage alerts, and run bulk actions across your entire estate. API access is available for teams who want to integrate SIM management into their own systems.
What level of support is included?
All plans include email support. Growth and Enterprise deployments receive a dedicated account manager and priority support. Enterprise customers have access to 24/7 technical assistance. We’ll be clear about support levels in your quote.
Still have questions?
Our team is based in Bangkok and covers the full Asia region. We typically reply within a few hours during business hours.